Demand · Service 13/27

Cross-Border Selling & Amazon

For a brand established in its home market, going abroad means a second market with the same product. The hard part isn't the product but the infrastructure: a store opened before currency, tax, shipping and returns are set up loses money.

Group
Demand
First deliverable
Market and cost analysis
Ongoing
A setup that expands as markets open

Who this service is for

  • «We get orders from abroad, but we can't sort out shipping.»If the demand is already there, the setup just hasn't been done. This is the easiest international launch: a market where demand is ready.
  • «We want to get onto Amazon but don't know where to start.»Amazon is a world with its own rules: listings, inventory, warehousing and advertising each have to be learned separately.
  • «Growth in our home market has slowed.»For a brand nearing the ceiling in its category, a second market can deliver a bigger return than a third channel.

What's included

01Market selection

Which country, which channel. Demand, competition, shipping costs and regulation are read together.

02Multi-market store

Setting up language, currency, tax and pricing on the store side.

03Amazon store setup

Account opening, listing quality, inventory planning and choice of warehousing model.

04International shipping and returns

Shipping model, customs documents and returns flow — with costs visible in advance.

05Payments and money transfer

Accepting international payments and the route for bringing revenue back home.

06Localization

Localization, not translation: units of measure, size charts, payment habits and tone of voice.

How we work

Calculation

The reality of costs

Cost per product is worked out including shipping, customs, commission and returns. This table alone settles most market decisions.

Setup

One market, set up right

The first market is set up fully: language, payments, shipping, returns and support. A half-built market doesn't even produce data.

Expansion

The next market

The second market opens once the first is stable. Three markets at once means three half-done jobs.

When selling abroad, the product travels but trust doesn't. In a new market the brand starts from zero — and the karat has to be right there too.

What we measure

ProfitabilityContribution margin by market

What's left per country after shipping and customs.

LossReturn and customs rejection rate

The two items that cause the most surprises abroad.

DurationDelivery time

The gap between what's promised and what's delivered — it directly affects conversion.

GrowthMarket share development

The new market's share of total revenue and its growth rate.

What you get

  • Market analysis reportWhich market, why and at what cost.
  • Live multi-market storeLanguage, currency, tax and shipping rules connected.
  • Amazon listing setTitles, images and attributes that follow category rules.
  • Operations guideShipping, customs documents and returns flow, in writing.

Which tools we use

Every account is opened in your name and the licenses are yours. When we part ways, the tools and the data stay where they are.

Store
Shopify MarketsWooCommerce multi-currency
Marketplace
Amazon Seller CentralEtsy
Logistics
International shipping integrationsCustoms documents
Payment
International payment providers

Frequently asked questions

Do we need to set up a company?

It depends on the market and the model; some channels let you sell from your home country, others require a local legal entity. That's a question for an accountant and a lawyer — we identify the requirement and advise you to make the decision with your specialist. We don't provide tax advice.

Should we use FBA on Amazon?

It depends on product weight, margin and turnover speed. FBA improves delivery times and conversion, at the cost of storage and holding fees. We run the comparison on your own product data and present it in writing.

How many markets should we start with?

With one. The mistake we see most often abroad is opening in five countries at once and reaching enough volume in none. Becoming stable in one market is cheaper, and it teaches you how long the next one will take.

Take it on its own, or as part of a partnership.

Cross-Border Selling & Amazon can also be done as a standalone project: clear scope, clear timeline, no 12-month commitment. In a full partnership, it runs alongside the other work your brand needs, handled by the same team. We decide together on the discovery call which suits you.